Privacy Policy

At Triserv Technology, we value your privacy and are committed to protecting your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, store, process, and safeguard user information when accessing our website, services, platforms, applications, and related systems.

By accessing or using Triserv Technology services, you acknowledge and agree to the practices described in this Privacy Policy.

1️ About Triserv Technology

Triserv Technology operates as a digital growth and opportunity platform offering educational guidance, skill-based learning systems, admission assistance, career-oriented services, affiliate participation structures, digital resources, and related support ecosystems.

This Privacy Policy applies to all users interacting with our website, systems, dashboards, forms, applications, and associated services.

2️ Information We Collect

👤 Personal Information

• Full Name
• Mobile Number
• Email Address
• Date of Birth
• Educational Details
• Address Information
• Profile Information

🎓 Academic & Career Information

• Qualification Details
• Resume / CV
• Skill Information
• Course Preferences
• Admission Interests

💳 Transaction & Platform Information

• Payment Records
• Wallet Activity
• Coin & Reward Activity
• Referral Activity
• User Participation Data

🌐 Technical Information

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Login Activity

3️ How We Use Information

The collected information may be used for purposes including:

• User Registration & Verification
• Course Enrollment & Learning Access
• Admission Guidance & Counseling
• Communication & Notifications
• Affiliate & Reward Tracking
• Platform Improvement
• Customer Support
• Security & Fraud Prevention
• Payment Processing
• Analytics & Operational Management

4️ Communication Consent

By registering or interacting with Triserv Technology, users consent to receive communications including:

• Emails
• SMS
• WhatsApp Messages
• Notifications
• Promotional Updates
• Service Announcements

Users may request communication preference updates where applicable.

5️ Data Sharing Policy

Triserv Technology does not sell personal information to unauthorized third parties.

However, information may be shared with:

• Educational Institutions
• Service Providers
• Payment Gateway Partners
• Technical Service Partners
• Legal Authorities (where required by law)

Such sharing is limited to operational or legal requirements.

6️ Data Protection & Security

We implement reasonable technical and organizational measures to help protect user information from:

• Unauthorized Access
• Misuse
• Loss
• Alteration
• Disclosure

Despite security efforts, no digital platform can guarantee absolute protection against all cyber risks.

7️ Cookies & Tracking Technologies

Our platform may use cookies and related technologies to:

• Improve User Experience
• Analyze Website Traffic
• Store Preferences
• Enhance Platform Performance

Users may control browser cookie settings independently.

8️ Third-Party Services & Links

Our platform may include integrations or links related to:

• Universities
• Payment Providers
• External Websites
• Educational Partners
• Social Platforms

Triserv Technology is not responsible for the privacy practices of external platforms.

Users are encouraged to review third-party privacy policies separately.

9️ User Responsibilities

• Providing accurate information
• Protecting account credentials
• Maintaining confidentiality of login details
• Reporting unauthorized account activity immediately

🔟 Data Retention

Information may be retained for operational, legal, compliance, security, analytical, or business purposes as reasonably necessary.

Certain records may remain archived even after account inactivity or service discontinuation.

1️1️ Children’s Privacy

Our services are not intentionally directed toward children below legally permissible participation age without guardian involvement where required.

1️2️ Platform Analytics & Monitoring

Triserv Technology may monitor platform activity to:

• Improve services
• Analyze engagement
• Prevent misuse
• Maintain operational efficiency

1️3️ User Rights

Depending on operational policies and applicable regulations, users may request:

• Access to their information
• Correction of inaccurate data
• Account-related assistance
• Communication preference updates

Such requests may be subject to verification procedures.

1️4️ Policy Updates

Triserv Technology reserves the right to update, revise, or modify this Privacy Policy at any time.

Updated versions become effective upon publication on the platform. Users are encouraged to review this page periodically.

1️5️ Limitation of Liability

While reasonable security practices are followed, Triserv Technology shall not be held liable for:

• Unauthorized third-party actions
• Internet-related vulnerabilities
• User negligence
• Force majeure or technical disruptions beyond reasonable control

1️6️ Contact Information

For privacy-related concerns or official communication:

TRISERV TECHNOLOGY
📧 Email: hr@triserv.in
🌐 Website: www.triserv.in
📍 Office Address:
Near Chandrapura Block
Bokaro, Jharkhand – 828404